Total Quality Management (TQM)
Standard course duration: 16 hours
Upon completion of this course participants will have developed an understanding of TQM methodology and will have gained experience in applying these techniques in company-specific situations.
Risk Management and Mitigation
Standard course duration: 8 hours
Risks can come from threats from project failures (at any phase in design, development, production, or sustainment life-cycles), deliberate competitive attack, technological evolution, legal liabilities, uncertainty in financial markets, accidents, natural causes and disasters as well as events of uncertain or unpredictable root-cause.
The course presents participants with the definition of risk, the underlying principles of risk management, the process of identifying and evaluating risk to create a risk index for prioritization, development of options or strategies for mitigating risk, and the steps to creating a risk management plan.
Within this context, a proven Risk Management method serves as the course backbone:
- Identify and characterize threats
- Assess the vulnerability of critical projects, assets or activities to specific threats
- Determine the risk – the expected likelihood and consequences of specific types of threats on specific assets
- Identify ways to reduce those risks
- Prioritize risk reduction measures based on a strategy
Upon completion of the course, participants will know the logic behind and the process to develop a function-specific or company-specific Risk Management and Mitigation Plan and will be able to apply the process in their work setting. They will be able to assess, identify, evaluate, rank and prioritize risk; then develop strategies to manage the likelihood or impact of threats.