ManageAssist, Inc

Working with our Julie, our assigned instructor through Manage Assist, has been a game-changer for our team.  Her training sessions are not only well structured and engaging, but they also deliver practical tools that our production staff could immediately apply.  Julie has an approachable style and deep understanding of manufacturing experience that was both enjoyable and impactful. We’ve seen improvements in communication, efficiency, and team morale since implementing her strategies. I highly recommend Manage Assist and their instructors to any organization looking to elevate their workforce training.

Dealing with Difficult Customers:  Amazing! I learned great tools that I can use on a daily basis.  Thank you!

Implementing a Continuous Improvement Program:  I found the class both informative and entertaining.  I found myself applying material covered in class in the days following each session.

I am writing on behalf of Brian, the instructor assigned to us by Manage Assist, Inc. Sun Noodle, Inc, contracted with Manage Assist to help secure a state funded training grant and conduct various skill training courses for our management team. Brian has been conducting these bi-weekly training sessions from June 2025 to September 2025. Being a smaller company, Sun Noodle was in great need for staff development, we have very knowledgeable and dedicated people, but we needed to expand their leadership skills to enhance proper communication with the employees. We also wanted to develop the “rising stars” to create a pipeline of internal talent to grow with the Company.  He was very patient with each group. He was able to make each employee contribute, there was no hiding in a corner with him. Each course, the employees would be involved discussing the topics.  The tools and knowledge that the instructor demonstrated to the team will go a long way to grow everyone personally as well as Sun Noodle. We has also identified next steps for additional training such as Six Sigma and will be applying for another grant and hope that he will be available to bring more of his practical knowledge to our team. As he says, now that we have the knowledge, we need to use it!

Instruction is useful and applied to differentn aspects of work.  A big thank you!

It is my pleasure to provide this testimonial for Brian and Manage Assist, who recently partnered with Rudolph Research Analytical Corporation to deliver a series of impactful training programs.  His training spanned a wide range of topics, including the 5S Principles, Warehouse Cycle Counting and MRP, Supervisory training for both new and emerging leaders, and leadership development for management.  While all areas were beneficial, his work in helping us integrate the 5S principles into our company culture has been especially valuable and transformative. He had a unique ability to connect with individuals at all levels of an organization as he was engaging, down-to-earth, and approachable, ensuring that participants felt comfortable and included.  He met our employees exactly “where they were” in terms of knowledge and experience, tailoring his instruction to be both practical and relevant.  Brian’s flexibility stood out and adjusted coursework to emphasize areas where we needed the most support, ensuring our team gained maximum value from the sessions. What we appreciated most was the time he took to understand our team and operations. His suggestions, feedback, and willingness to adapt left us in a significantly stronger position than when we began. The lessons and mindset shifts he instilled will have a lasting impact on how we operate and grow as a company.  I wholeheartedly recommend Manage Assist and their trainers to any organization seeking meaningful, effective training that resonates across all levels of staff and produces tangible improvements.

Julie expertly tailored the course material to meet her audience, resulting in new engagement with teammates from multiple departments and a motivation to succeed.

I was recently a participant in a few management sessions at Perma Pure in Lakewood, NJ offered to us by Manage Assist and lead by Brian as our instructor, and was very impressed by both the course content and our instructor.  Brian’s facilitation was different.  He is extremely knowledgeable about the topics at hand, but his pat experiences, which he graciously shared to drive home a point (whether it is positive or negative) lent themselves to real-time, real-world applications of the training.  This is of course critical in making a positive improvement in our behavior when training adults.  Brian has a way about him that very smoothly opens up the participants’ desire to share.  He quickly gauged his audience, he read the room, and this worked in everyone’s favor.  We are all very busy, who isn’t, but Brian kept us engaged, relaxed, and interested!  I didn’t see any attendees drifting oof or on their phones or laptops.  We were all “present” throughout.  As I will share with our Human Resources leadership team, I highly recommend ManageAssist and Brian and I look forward to participating more sessions here at Perma Pure with him as our instructor.

Class was informative and enjoyable.  Great Job!  Will recommend to others.

Thank you, Brenda is very professional, friendly, informative and helpful.  Highly recommend!

Awesome course.  Brenda did a great job!  Learned more than what I thought.

I am writing to thank Manage Assist and our instructor Brian for his exemplary contribution to our fellow plant employees this year.  The training program delivered by ManageAssist/Brian included refreshing training on  Food Defense & Food Fraud Awareness, Good Manufacturing Practices for Plant Employees, HACCP for Plant Employees and Food Allergens.  We had the pleasure of having him deliver the onsite training for the past four years.  Brian has the unique ability to connect with our plant employees.  He promotes open dialogue, creating an inclusive atmosphere, and encourages feedback from the participants.  The food safety training materials supplied by ManageAssist and delivered by Brian were professionally written and highly competent.  I would recommend ManageAssist and Brin as an instructor to any company looking for training needs of their organization.

The course was a very good eye opener. Brenda did a great job instructing the class and kept everyone engaged even if they didn’t want to.

I wanted to let you know that P&R had their (successful) re-assessment audit last week for 3 days.  During the audit, our auditor, was very impressed with the new IA Team, trained by Tony of ManageAssist.  He was very pleased to know we now have 10 internal auditors – including representation from all departments.  In addition, he asked each of them about their portion (s) of the IA and their documented evidence.  I must say, I was one proud person when each one of them described the processes they audited, what they looked for, and the findings they reported.  Our auditor complimented each one of them for their attention to detail and how important their IA jobs are – to assure P&R finds any issues/addresses them so the 3^rd party does not.  Self-policing is always the way to go.    Each auditor also advised they learned so much more about the company while performing their audits.  I am instituting more frequent IAs to keep the energy alive.  I am also ordering P&R Internal Audit Team vests to add to the “work spirit!”   Many, many thanks again for the great programs you offer.  I cannot thank you enough for allowing us to continue to grow and thrive through the training we obtain from Tony and ManageAssist.

I had the opportunity once again to attend three on-site practical training sessions provided by Manage Assist to our employees in Philadelphia, PA.  The training program delivered included refreshing training on Food Defense & Food Fraud Awareness, Good Manufacturing Practices for Plant Employees and Food Allergens.  The food safety training materials delivered by Brian, our assigned instructor, were well organized and highly competent.  He has a great ability to have influence on people.  I received positive feedback this week when a plant worker approached me while I was doing a walkthrough of the production floor, and he asked me “when am I going to another training session” because he really enjoyed it.  Brian exhibits a great ability to engage with participants so they really remember him.  I would highly recommend Manage Assist to any company looking for training needs for their organization.

Fantastic Instructor!  I feel I got a lot of value from this course.  I can definitely see myself applying some of the things we learned.

The on-site professional team training was excellent.  The trainer was friendly, approachable, and extremely knowledgeable about all of the training topics.  Julie presented the material in a way that was easy to understand and encouraged participation throughout the session.  Our team gained valueable knowledge and practical skills that were applied immediately in our daily work.  I highly recommend this training to any organization looking to develop their team.

The course is good.  I liked how we learned in the classroom and then went out on the floor to apply it.  Jay is knowledgeable and personable.

Brian is a great instructor and is very knowledgeable.  He is always willing to Share any information he can to help us improve leadership skills.

Instructor is very effective in training the course material, using real company-specific information.

Through ManageAssist, Brenda,  our assigned instructor, brought a passion for helping people and companies succeed. She has the ability to understand the company’s vision and tailor the training to help achieve that goal. Her positive outlook helps people/employees believe in themselves which then allows them to accomplish more at work. She really cared during her time with us.

I am writing to express my gratitude for my incredible learning experience through ManageAssist and Brian to our organization. His insights and practical knowledge have enhanced my professional abilities and his emphasis on being “open to change” has genuinely reshaped my mindset and I’ve learned the value of adapting to new situations and continuously seeking improvement in all work areas. The principle of “attacking the process rather than the person” was particularly impactful as it taught me how to approach challenges constructively while maintaining positive relationships with colleagues and clients alike. Additionally, I have incorporated his focus on creating mutual satisfaction both for the team and the customer into my daily interactions. This balanced approach to satisfying internal and external stakeholders has improved my effectiveness and confidence in myself and meeting objectives. I would like to thank ManageAssist and Brian for sharing with clarity and passion. The course, Effective Communication Skills, has left a lasting impression on me.

Good course and was able to identify more areads of waste in my area.  I think this course will pay dividends.

Over the past year, we have taken part in a training program through ManageAssist under the NJ Incumbent Worker Training Grant. They assigned Brian, our instructor, to our training who has proven himself to be an exceptional trainer, building strong and lasting connections with our employees. His ability to relate to others, combined with his deep knowledge and real-world experience, allows him to break down complex topics and ensure that everyone fully understands the material. With each training session, our team’s skills have continually improved. His training and thorough understanding of our business has laid a solid foundation for our ongoing growth and success. I am truly grateful for the training opportunity to have learned from the courses we had and would be thrilled to welcome ManageAssist back, should we be fortunate enough to obtain another grant. Thank you for providing us with the privilege of having Brian as part of our team this past year. We look forward to the possibility of their return.

Craig was very focused and the material was presented clearly and was extremely relevant, good job!

Good inofrmation!  And great reinforcement for the positive things we do and redirection for the areas we struggle with.

With over 25 years experience managing people, I can say without reservation that Brian, our instructor assigned to us by ManageAssist, is the most complete and competent educator that I have ever worked with in a business. I personally benefited tremendously from his training, insights, and experience. He has helped to me to become a superior communicator and have become able to communicate effectively to a struggling supervisor. The results was this supervisor’s performance and communication improved markedly. In group training, I have observed his use of life experiences and practical application of every concept to highlight and help all attending to clearly understand the ideas he was teaching. The instructor values and seeks the input and engagement of all he interacts with. He uses his unique perception to draw out and understand the unspoken needs of those he teaches. In this fashion, he is able to help people truly understand what they need to be a better, happier, and more effective employee. I and the Command Companies team have benefited tremendously from the time he spent working with us. I look forward to working with him and ManageAssist again the future and recommend their services to all.