P&R Fasteners
Director of Quality Systems
I wanted to let you know that P&R had their (successful) re-assessment audit last week for 3 days. During the audit, our auditor, was very impressed with the new IA Team, trained by our instructor assigned by ManageAssist. He was very pleased to know we now have 10 internal auditors – including representation from all departments. In addition, he asked each of them about their portion (s) of the IA and their documented evidence. I must say, I was one proud person when each one of them described the processes they audited, what they looked for, and the findings they reported. Our auditor complimented each one of them for their attention to detail and how important their IA jobs are – to assure P&R finds any issues/addresses them so the 3rd party does not. Self-policing is always the way to go. Each auditor also advised they learned so much more about the company while performing their audits. I am instituting more frequent IAs to keep the energy alive. I am also ordering P&R Internal Audit Team vests to add to the “work spirit!” Many, many thanks again for the great programs you offer. I cannot thank you enough for allowing us to continue to grow and thrive through the training we obtain from ManageAssist.
Anheuser-Busch
Training Manager
I am writing on behalf of ManageAssist and our instructor. The Anheuser-Busch Newark Brewery contracted with ManageAssist to secure funding via the NJ Upskill Grant to conduct leadership development and lean manufacturing training for our management team and our front line workers. Over the last few years, we hired many new employees and without a benchmark when these employees started, this training proved to be key in emphasizing the importance of and establishing a baseline for basic leadership skills, 5S, and workplace organization. During our year training program, the instructor facilitated 16 courses that ranged from leadership develop for new managers to fundamentals of lean manufacturing courses for our frontline employees with varying levels of experience. These courses proved to be vital in our team’s development as they began and continued their careers with our company. We immediately saw a boost in engagement and pride in each work area with a renowned focus on 5S and workplace organization. As a result of these courses, employees began to express new ideas and concerns that contributed to new innovations to improve general communication, feedback, and development. The tools an knowledge that the team acquired during these classes will go a long way in the development of our employees as we strive to be world class manufacturer in the State of New Jersey.
Gordon Industries, Inc. dba Amramp
Vice President
I am writing on behalf of myself and our entire team to share our appreciation for the training program that ManageAssist helped us plan and deliver to our staff. The backroom staff at ManageAssist were always prompt and accurate with training materials, invoices, and other documentation we needed. Your organization, process, and consistency made it easy to manage this training. Our instructor was exceptional. He was always well prepared and knowledgeable of all of the courses. Most importantly he took the time to get to know our employees and our business and because of that he was able to make topics engaging and relevant to the trainees, thus making the training as effective as possible. Around the office, he is referred to as if he were one of our staff, which speaks to how well he engaged with the trainees. I feel that this training has helped our staff grow their knowledge in certain areas and helped sharpen skills they already had, making our company stronger and more likely to grow to be able to better support our employees. Thank you, ManageAssist.
Activu
Director of Human Resources
I am writing to provide my enthusiastic recommendation for ManageAssist, and the instructor we were assigned who worked with our organization through the NJ Incumbent Worker Training Grant program. In my capacity, I had the privilege of overseeing their contributions to our employee development initiatives. During their engagement with us, the instructor demonstrated exceptional expertise in workforce training and development. He designed and delivered targeted training programs that aligned seamlessly with our organizational goals, particularly in upskilling our employees. The instructor’s ability to assess skill gaps and tailor training solutions to meet both current and future occupational requirements was invaluable. He exhibited outstanding communication skills, professionalism, and adaptability throughout the project and successfully engaged employees across various departments, ensuring high participation rates and measurable improvements in performance. Our instructor’s work not only enhanced individual employee competencies but also contributed significantly to our overall competitiveness as an organization. His dedication to fostering growth and their innovative approach to training delivery makes him a standout professional in his field. I wholeheartedly recommend ManageAssist and their instructor for any future opportunities where his skills and immense operational expertise can be utilized.
Building Automation
Director of Human Resources
Through ManageAssist, we were assigned an instructor who brings a passion for helping people and companies succeed. She has the ability to understand the company’s vision and tailor the training to help achieve that goal. Her positive outlook helps people/employees believe in themselves which then allows them to accomplish more at work. She really cared during her time with us.
Lorenzo Food Group
Associate
I am writing to express my gratitude for my incredible learning experience through ManageAssist and the instructor that was assigned to our organization. His insights and practical knowledge have enhanced my professional abilities and his emphasis on being “open to change” has genuinely reshaped my mindset and I’ve learned the value of adapting to new situations and continuously seeking improvement in all work areas. The principle of “attacking the process rather than the person” was particularly impactful as it taught me how to approach challenges constructively while maintaining positive relationships with colleagues and clients alike. Additionally, I have incorporated his focus on creating mutual satisfaction both for the team and the customer into my daily interactions. This balanced approach to satisfying internal and external stakeholders has improved my effectiveness and confidence in myself and meeting objectives. I would like to thank Manage Assist and our instructor for sharing with clarity and passion. The course, Effective Communication Skills, has left a lasting impression on me.
Home Rubber
Controller and Human Resources
Over the past year, we have taken part in a training program through ManageAssist under the NJ Incumbent Worker Training Grant. They assigned an instructor to our training who has proven himself to be an exceptional trainer, building strong and lasting connections with our employees. His ability to relate to others, combined with his deep knowledge and real-world experience, allows him to break down complex topics and ensure that everyone fully understands the material. With each training session, our team’s skills have continually improved. His training and thorough understanding of our business has laid a solid foundation for our ongoing growth and success. I am truly grateful for the training opportunity to have learned from the courses we had and would be thrilled to welcome ManageAssist back, should we be fortunate enough to obtain another grant. Thank you for providing us with the privilege of having our instructor as part of our team this past year. We look forward to the possibility of their return.
Maximum Quality Foods
Inventory Control Manager
ManageAssist and our assigned instructor has been an all-round fantastic, knowledgeable and supportive training team. Attending the training courses completely transformed my approach to training, which changed my confidence level and significantly improved my job performance. The instructor not only has in-depth knowledge of his subjects but also knows how to breakdown complex topics into easily understandable and digestible pieces. Every session with him is interesting and engaging. He encouraged, challenged, and motivated the entire class with enthusiasm.
EM4
Operations Manager
Over the course of nine months, ManageAssist delivered an exceptional professional education program tailored to our organization’s needs. Their training covered a wide range of topics from Lean Six Sigma to Practical Leadership and our instructor was very knowledgeable about all of them. The practical approach that the training took empowered our team members to apply what they learned directly to their daily work. This real-world application, along with the variety of interactive workshops and collaborative discussions, kept everyone actively engaged throughout the program. This training inspired our team to expand their focus on continuous improvement and, guided by the support they received from our instructor, has directly contributed to increase efficiency, improved processes, and a more collaborative work environment. I highly recommend ManageAssist and their instructor team for any organization looking to invest in meaningful, results-oriented, professional development for their employees.
Command Companies
Sr. Operations Manager
With over 25 years experience managing people, I can say without reservation that our instructor, assigned to us by ManageAssist, is the most complete and competent educator that I have ever worked with in a business. I personally benefited tremendously from his training, insights, and experience. He has helped to me to become a superior communicator and have become able to communicate effectively to a struggling supervisor. The results was this supervisor’s performance and communication improved markedly. In group training, I have observed his use of life experiences and practical application of every concept to highlight and help all attending to clearly understand the ideas he was teaching. The instructor values and seeks the input and engagement of all he interacts with. He uses his unique perception to draw out and understand the unspoken needs of those he teaches. In this fashion, he is able to help people truly understand what they need to be a better, happier, and more effective employee. I and the Command Companies team have benefited tremendously from the time he spent working with us. I look forward to working with him and ManageAssist again the future and recommend their services to all.
References available upon request.