Management & Leadership  > Succession Planning This course provides the definition of, reason for, and process of succession planning. Participants will learn and practice the method for determining position requirements as well as methodology [...]

Management & Leadership  > Managing for Employee Retention This course for supervisors and managers presents turnover/retention as a managerial metric that can be significantly influenced through better understanding of its root causes. The course [...]

Lean Tools for Supervisors & Managers  > Operational ExcellenceThis course, directed at supervisors and middle managers, is designed to present the concept and philosophy of Operational Excellence, and subsequently engage them in the continuous improvement [...]