Management & Leadership > Analyzing Performance Problems
This course, targeted at employees destined for or new at supervision and management, presents a tool for addressing behavioral issues.
New supervisors and new managers, often experts in the technical job aspects, are often ambushed by behavioral problems within their team members. This course is built on a logical, systematic approach to analyze these problems, identify the root cause and resolve it. This is the people side of problem solving and a critical tool for maintaining an orderly and disciplined workforce.
Upon completion, participants will be able to nip behavioral problems in the bud by proactively analyzing situations as they occur and effectively determining and dealing with the cause.